Fairchild Books publishes, and is considered the industry leader, in fashion and interior design disciplines. The Account Manager position will promote and sell Fairchild Books products and services to the higher education market. Our customers are faculty and administrators who adopt Fairchild textbooks, and bookstores who purchase our books. Our primary markets are the higher education 4-year, 2-year and for-profit institutions. Specific job responsibilities include:
- Generate new and repeat sales (adoptions) to existing and new customers based on the instructor's course requirements
- Meet or exceed monthly sales quotas while increasing customer satisfaction by providing product and support information in a timely manner
- Determine customer requirements and expectations in order to recommend specific products and solutions
- Recommend alternate products based on instructor need, course requirements, and Fairchild promotions and services
- Manage an assigned geographical territory via phone and email contact
- Plan for 2-3 account worktrips per semester and possible offsite conference participation
- Maintain assigned territory database
- Accurately process customer transactions such as adoption, bookstore and sample requests
- Have a thorough understanding and educate customers about Fairchild Books product features and benefits
Some sales experience is preferred. Strong preference give to Higher Education Publishing experience.
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